Welcome to Chilanka! We’re thrilled to have you as part of our community. At Chilanka, your trust is our top priority, and we’re committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information to ensure a secure and enjoyable shopping experience. Rest assured, we only collect the details necessary to serve you better, and we never sell your data.

1. Information We Collect
We collect only the information needed to process your orders and provide a seamless experience:

We do not collect any unnecessary data, and we keep your information secure to protect your privacy.

2. How We Use Your Information
The information we collect is used solely to enhance your experience with Chilanka:

We do not sell, trade, or share your personal information with third parties for marketing or any other purposes, except as required to fulfill your orders (e.g., sharing delivery details with our shipping partners).

3. Sharing Your Information
We only share your information when necessary to deliver your order:
Shipping Partners: We provide your delivery details to trusted shipping agencies to ensure your package reaches you.
Your data is never sold or used for purposes beyond what’s needed to serve you.

4. Data Security
We take your privacy seriously and use industry-standard measures to protect your information from unauthorized access, loss, or misuse. While we strive to keep your data safe, no online system is 100% secure, but we’re committed to doing everything we can to safeguard your information.

5. Your Rights
You have control over your personal information:
You can access, update, or request the deletion of your account details by contacting us.
If you no longer wish to receive communications from us, you can opt out by following the instructions in our emails or contacting our support team.
We’ll always respect your preferences and respond to your requests promptly.

6. Cookies and Tracking
Our website may use cookies to enhance your browsing experience, such as remembering your preferences or cart items. These cookies do not collect personal information beyond what’s needed for functionality. You can manage cookie settings through your browser if you prefer.

7. Third-Party Links
Our website may contain links to third-party sites (e.g., payment gateways or shipping partners). We’re not responsible for the privacy practices of these sites, so we encourage you to review their policies before providing any information.

8. Updates to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on this page, and we’ll let you know if there are significant changes. Your continued use of our website means you agree to the updated policy.

9. Contact Us
We’re dedicated to making your shopping experience with Chilanka safe, secure, and delightful. Thank you for trusting us with your information! We’re here to help! If you have any questions or concerns about this Privacy Policy or how we handle your information, please reach out to us at: